Support

Any time of day, seven days a week – we’re here.

Support isn’t just a phone number at Kestral: it’s at the heart of who we are. From critical service disruptions to questions about automating workflows, our customer service team collaborates closely with you to help your business run smoothly.

What we offer

Kestral diagnostic care software is designed to grow and evolve with you – and the same applies to our support.

Healthcare is a fast-paced industry, so we’ve built our products to need very little maintenance. All software updates and upgrades are included in our standard support package, free of charge.

Customer service

When you work with us, you become part of the team. Our friendly customer service team will get to know your business inside-out and be the first point of call for your day-to-day support.

Through our customer service team, you can schedule site visits, plan training, discuss strategic system enhancements and get technical support.

Support centre

Do you have a critical support issue? Contact your Kestral account manager or call 1300 KESTRALto get it sorted.