FAQ

Who is Kestral Computing?

Kestral Computing was founded in 1989 by Kevin Moynihan and Bob Hall. Kestral is an Australian owned and operated organisation providing software solutions to the Australian and New Zealand health industry. We specialise in best of breed solutions for Radiology and Pathology.

Where is Kestral Located?

Kestral currently operates in 3 major Australian cities: Melbourne, Sydney and Perth. Through various communication methods, we are able to service the needs of our client base regardless of their geographical location.

As we continue to grow and to expand into overseas markets, we will look to establish additional offices in other key locations.

Why Kestral?

Kestral has been in the industry for over 18 years and has played a key role in assisting both private practices and major hospitals to increase efficiency and minimise cost while empowering them with a competitive edge over their rivals.

Our Business Development team can assist you in determining your requirements and tailoring a solution to meet your needs. Our Development and support teams will ensure you get a superior product and the best support possible. We make it our mission to hire, train and retain the best IT professionals to design, develop and test our software.

For Australian customers, Kestral provides local support, local time and local people. For international customers, we make it our mission to provide the same, unrivalled level of support. We have a team of over 20 health and IT support professionals who operate out of our Perth, Melbourne and Sydney offices.

Are Kestral Products Suitable for Countries Outside ANZ?

Kestral products have been specifically designed and developed for Australian and New Zealand public and private healthcare conditions. This decision has enabled us to ensure our products are the very best fit for our Australian and New Zealand customers.

However, while our products were initially created in Australia, Karisma’s success in New Zealand means Kestral is always open to expansion opportunities into other international markets.

Does Kestral Outsource its Product Development?

Kestral products are 100% our own. Our systems are designed, developed, tested, marketed and supported in Australia by a dedicated team of industry professionals who understand both IT and medical systems. As our company expands, additional support bases will be established to ensure international customers receive the same outstanding service as customers in Australia and New Zealand.

What sets Kestral Apart From Other Health-Focussed Companies?

Unlike other well known companies and products, our systems are designed, developed and tested in Australia. Kestral develops a range of innovative products geared specifically for the Australian and New Zealand Health industry.

Our unparalleled dedication to giving our clients the best service means that support is provided 24 hours a day by people who know your industry. Our systems can be customised to region specifics and we have a proven track record for success in Australia and New Zealand.

For an insight into what some of our clients believe sets us apart, browse through our client testimonials.

Does Kestral Have Exclusive Arrangements With any Third Party Vendors?

Kestral has strategic alliances with a number of leading PACS vendors including some, non-exclusive agreements. However, by remaining free of exclusive arrangements, we give you the freedom to utilise the best PACS supporting application solution for your organisation – with the ability to integrate Karisma with your existing infrastructure.

Kestral endeavours to work with the best in the industry, integrating with systems from various report delivery providers, hardware and infrastructure providers as well as hospital and clinical systems providers. See our partners page for more details on some of our strategic and technical alliances.

What is the Future for Kestral?

Our client base is growing every day; and as such, we are growing as a company both in size and capability. Our aim is to provide first-choice, best of breed solutions to the Health industry.

Kestral is dedicated to improving healthcare in Australia and New Zealand and we are working hard to develop systems that make the medical services process better for our clients and the greater community.

With great belief in our products and our people, we have invested and will continue to invest in developing exceptional solutions backed by convenient 24/7 support.